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Parents Janice Cooney, Amy Bohl and Pat Erving discuss the importance of including the child as an active partner in his or her health care.

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Site last updated:
February 24, 2010

Wisconsin Resources

Helpful hints for dealing with doctors (English/Spanish) (Word)

National Resources

Center for Medical Home Improvement

Family Voices

The Institute for Family-Centered Care

National Center of Medical Home Initiatives for Children with Special Needs

National Center for Cultural Competence

Ensuring Culturally Effective Pediatric Care: Implications for Education and Health Policy, Pediatrics, 2004.  (link)

Family-Centered Care and the Pediatrician's Role. Pediatrics, 2003. (link)

Engaging families as partners in both care planning and practice decisions can be rewarding and introduce efficiencies to the practice.

Videos
In the videos in this section, parents and providers describe how a family-provider partnership works and why it is so valuable. 

Medical Home Resources
Wisconsin practices have developed tools and processes to help them assess family satisfaction and guide steps toward quality improvement. In the resources at left, there are examples of patient and family surveys and a guidebook for the development of effective family advisory councils. Both videos and resources offer guidance on providing a culturally competent and accessible practice.