Get the Flash Player to see this movie.
Ann Behrmann, MD, and Robert Rohloff, MD, describe how they have partnered with families to improve care at their practices.
- Medical Home
Introduction - Medical Home Strategies
- Engage Families as Partners
- Identify Children & Youth with Special Health Care Needs
- Use Planned Encounters
- Improve Care Coordination:
Create Care Plans - Support Adolescent
Transitions - Collaborate with
Community Resources - Refine Coding &
Reimbursement Practices - Find Regional Centers
Reading PDFs requires Adobe Reader and watching Flash video requires Adobe Flash Player. Both plugins are free.
Site last updated:
October 15, 2009
Wisconsin Resources
Helpful hints for dealing with doctors (English/Spanish) (Word)
Questions to ask when choosing a doctor (English/Spanish) (Word)
National Resources
Center for Medical Home Improvement
National Center of Medical Home Initiatives for Children with Special Needs
The Institute for Family-Centered Care
Family-Centered Care and the Pediatrician's Role. Pediatrics, 2003. (link)
National Center for Cultural Competence
Ensuring Culturally Effective Pediatric Care: Implications for Education and Health Policy, Pediatrics, 2004. (link)
Engaging families as partners in both care planning and practice decisions can be rewarding and introduce efficiencies to the practice.
Videos
In the videos in this section, parents and providers describe how a family-provider partnership works and why it is so valuable.
Medical Home Resources
Wisconsin practices have developed tools and processes to help them assess family satisfaction and guide steps toward quality improvement. In the resources at left, there are examples of patient and family surveys and a guidebook for the development of effective family advisory councils. Both videos and resources offer guidance on providing a culturally competent and accessible practice.