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Ann Behrmann, MD, and Robert Rohloff, MD, describe how they have partnered with families to improve care at their practices.

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Site last updated:
June 02, 2008

Wisconsin Resources

Patient Survey – Aurora Clinic, Kenosha (Word)

Helpful hints for dealing with doctors (English/Spanish) (Word)

Questions to ask when choosing a doctor (English/Spanish) (Word)

Family/Physician contract (ADHD)-Southwest Pediatrics, New Berlin (Word)

Sample agenda for parent meeting-Group Health Cooperative (Word)

National Resources

Parent Partners: A Guide for Parent and Practice Partners (PDF | link)

Medical Home Family Index (PDF)

Parent consultant job description (Word)

Medical Home Information for Families (Word)

The Institute for Family-Centered Care
Family-Centered Care and the Pediatrician's Role. Pediatrics, 2003. (PDF | link)

National Center for Cultural Competence

Ensuring Culturally Effective Pediatric Care: Implications for Education and Health Policy, Pediatrics, 2004. (PDF | link)

Cultural and Linguistic Competence Policy Assessment

Engaging families as partners in both care planning and practice decisions can be rewarding and introduce efficiencies to the practice.

Videos
In the videos in this section, parents and providers describe how a family-provider partnership works and why it is so valuable. 

Medical Home Resources
Wisconsin practices have developed tools and processes to help them assess family satisfaction and guide steps toward quality improvement. In the resources at left, there are examples of patient and family surveys and a guidebook for the development of effective family advisory councils. Both videos and resources offer guidance on providing a culturally competent and accessible practice.