Engage Families as Partners

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“Family-centered care in pediatrics is based on the understanding that the family is the child’s primary source of strength and support and that the child’s and family’s perspectives and information are important in clinical decision making.”

          Source: AAP Policy Statement and Training Manual

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Site last updated:
October 15, 2009

Wisconsin Resources

Helpful hints for dealing with doctors (English/Spanish) (Word)

Questions to ask when choosing a doctor (English/Spanish) (Word)

National Resources

Center for Medical Home Improvement

National Center of Medical Home Initiatives for Children with Special Needs

The Institute for Family-Centered Care

Family-Centered Care and the Pediatrician's Role. Pediatrics, 2003. (link)

National Center for Cultural Competence

Ensuring Culturally Effective Pediatric Care: Implications for Education and Health Policy, Pediatrics, 2004.  (link)

Engaging families as partners in both care planning and practice decisions can be rewarding and introduce efficiencies to the practice.

Videos
In the videos in this section, parents and providers describe how a family-provider partnership works and why it is so valuable. 

Medical Home Resources
Wisconsin practices have developed tools and processes to help them assess family satisfaction and guide steps toward quality improvement. In the resources at left, there are examples of patient and family surveys and a guidebook for the development of effective family advisory councils. Both videos and resources offer guidance on providing a culturally competent and accessible practice.